Send the completed repair order and supporting documentation. We prepare a clean claim package for your team to review and submit.
If you have denied, short-paid, backlogged or unresolved OEM warranty claims, start with 3–5 representative files. We review the paperwork first, before you change a workflow or hand over a larger queue.
No login handoff and no new system to learn. The first review answers a practical question: what is missing, what can be prepared cleanly, and what needs your team before the claim can move forward.
The dealership remains the source of technical truth. We prepare the administrative claim package around the facts your technicians and service team provide.
The deliverable follows the work your warranty staff actually has to do: enter the claim fields, verify the evidence and submit. It is not a generic consulting report.
The launch operating model is intentionally conservative: preparation is outsourced; OEM credentials and the final submission remain with the dealership.
We do not need your portal password to prepare the claim package.
Keep your existing dealer systems and warranty workflow. The service starts with the files you already use.
You retain final review, portal access and the final Submit action.
Claim files and dealer-specific parameters are kept in client-specific workspaces.
We work from your technicians' and service team's documented facts.
Coverage, reimbursement and final claim disposition remain OEM decisions.
No. The initial service is claim preparation only. Your dealership keeps the OEM login and performs the final submission.
For an initial review, send 3–5 representative unresolved claims with the Repair Order, technician documentation, OEM response or denial reason, supporting evidence, and any current OEM material needed to interpret those claims that your dealership is authorized to share.
It is marked MISSING rather than forced through. We identify exactly what is absent and resume preparation when the dealership supplies it.
No. We prepare the administrative claim package from dealer-provided facts and authorized materials. The OEM controls coverage, approval and reimbursement.
No. Dealer Warranty Desk is an independent claim-preparation service. Manufacturer coverage, approval and reimbursement remain with the applicable OEM.
Not until real, verified results exist and the applicable customer has approved their use. We do not manufacture social proof.
Tell us what is stuck. We will reply with the exact files needed for a small review. Do not send OEM credentials through this form.
For live claim intake: Repair Order No. is the primary required identifier for every claim.
Prefer email? claims@dealerwarrantydesk.com